If you need to request a re-issue of any of the eligibility documents, in order to apply for a Veterans Railcard, please see below for details:

Armed Forces Compensation Scheme and War Pension Scheme

Documents should be requested from:

Veterans UK
Ministry of Defence
Norcross
Thornton Cleveleys
FY5 3WP

Email: veterans-uk@mod.gov.uk
Freephone (UK only): 0808 1914218

Armed Forces Pension Scheme

Documents should be requested from:

Equiniti
Telephone: Equiniti Armed Forces Helpline 0345 1212 514
Email: General enquiry to veteransukpensions@equiniti.com

Proof of Service / Statement of Service

If you do not have any of the listed documents above and you are not able to request a reissue of a previously issued document, you could apply for a Proof of Service or Statement of Service document.

These requests can be submitted directly to the relevant disclosure cells via email. The requested document can be issued via email or post and both forms are acceptable forms of evidence.

Army:

Applications must clearly be marked ‘Proof of Service’. Please submit a request for a Proof of Service along with a copy of your identification i.e. Driving Licence showing current address or a copy of the photographic page of your passport together with a recent Utility Bill or Bank Statement showing current address. Requests for Proof of Service can be submitted by mail or email. It is not necessary to complete a Subject Access Request form in this scenario.

Army Personnel Centre
Disclosures 1
Mailpoint 520
65 Brown Street
Glasgow
G2 8EX

Email: apc-sp-Disclosures1@mod.gov.uk
Telephone: 0345 600 9663 then Disclosures 1

Royal Air Force:

Applications must clearly be marked ‘Statement of Service’. Please submit a request for a Statement of Service along with a copy of your identification i.e. Driving Licence showing current address or a copy of the photographic page of your passport together with a recent Utility Bill or Bank Statement showing current address. Requests for Statements of Service can be submitted by mail or email. It is not necessary to complete a Subject Access Request form in this scenario.

RAF Disclosures
Room 15
Trenchard Hall
RAF Cranwell
Sleaford
Lincolnshire
NG34 8HB

Email: air-cospers-disclosures@mod.gov.uk

Royal Navy:

Applications must clearly be marked 'Proof of Service'. Please submit a request for a Proof of Service along with a copy of your identification i.e. Driving Licence showing current address or a copy of the photographic page of your passport together with a recent Utility Bill or Bank Statement showing current address. Requests for Proof of Service can be submitted by mail or email. It is not necessary to complete a Subject Access Request form in this scenario.

RN Disclosure Cell
Mail Point 1.3
Navy Command Headquarters
Leach Building
Whale Island
Portsmouth
Hampshire
PO2 8BY

Email: navysec-disccellmailbox@mod.gov.uk