Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Refunds & Replacements Renewals Validity Visting from outside Great Britain

How can I remove my Railcard from an existing device?

Simply click ‘Manage my Railcard’ on the top right of the website homepage to log in to your account. Once logged in, click ‘MY RAILCARD’ then click ‘View my Railcard’. Under ‘Registered Devices’ click ‘Remove’ next to the device you want to remove. Once you have done this, click ‘Get new Download Code’ to request a new download code to add your Veterans Railcard to a new device.

< BACK TO FAQS