Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Refunds & Replacements Renewals Validity Visting from outside Great Britain

How do I unblock my Railcard?

You will need to contact our customer support team on 0345 301 1656 so that we can better understand the activity that has caused your Veteran Railcard to be blocked.

If appropriate, they will be able to unblock your Veteran Railcard for further use.

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